SME Technologies has experienced Database Analysts who will assist you to deploy, or update the database solution most appropriate for your business. Data is the life blood of any business and data management is therefore critical to its success.
Our FileMaker Development process is designed to be agile, meaning we work together throughout the process, developing as we go according to your needs.
Initial Consultation
Firstly, we meet with you to discuss your needs and to identify your goals and objectives. For us to be able to custom build a new system for you, we need to understand your business and your processes. Our business analysts are highly skilled in this area, and have various’workflow charts’ and BRS forms to help with this.
Planning
Once the objectives are clear, we create a thorough plan for your new database system, working with you at all times to make sure we are on track.
FileMaker Development
The build stage is where open communication is critical. Regular meetings will take place to establish where the database development is at, ensuring all needs and requirements are being met and that we are on budget.
Testing
Our testing phase is ongoing and very thorough. We want you to be able to use your new system effectively from day 1, with minimal disruption or errors.
Deployment
Depending on your business hours, we can usually deploy your new FileMaker Database System with close to zero downtime.
Refinement
Real-world usage is inevitably different to a controlled testing environment, so our FileMaker Developers are on hand well past deployment to iron out an issues with the system.
Training
To ensure you get the most from your new system, full training will be provided. Having said that, our systems are very easy to use, and usually we have new and current users up and running within a day or so.
Support and Maintenance
Your FileMaker Developer remains on hand well past launch date to train new staff, answer questions and squish bugs. They are also available to continue to enhance your system with new features or make changes as required.